🔄 Return & Refund Policy

We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.

✅ Eligible for Return/Refund
1- Unopened products: Must be in original, sealed packaging with labels intact.
2- Defective/damaged items: Contact us within 7 days of delivery with photo proof (e.g., leaks, wrong item).

📦 How to Initiate a Return
1-Email us at [return@vayan.com] with:
- Your order number
- Photos (if claiming damage/defect)

2- If approved, we’ll provide a return shipping address

❌ Non-Returnable Items
Opened or used essential oils

⚠️ Important Notes
- No refunds will be issued without photo proof for damaged/defective claims.
- Original shipping costs are non-refundable (unless we made a mistake).

🔁 Refund Process
- Once your return is received and inspected, we’ll notify you of approval.
- Refunds are processed to your original payment method within 10 business days.
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